Drive for change
Organisations across the private and public sectors at some time all face the need for change, improving the way services are delivered and products produced. A key factor in any successful change programme is a commitment to engaging and involving the workforce. Trade union engagement can give employees the assurance that changes are for the benefit of the service and the workforce. They also give employees a voice that is often necessary to bring about the cultural changes essential to service improvement.
Documents & Links
Audit of trade union and staff engagement in reform
Acrobat [PDF]
The Drive for Change
www.driveforchange.org.uk
Acrobat [PDF]
The Drive for Change
www.driveforchange.org.uk
The Drive for Change www.driveforchange.org.uk project is sponsored by the Public Services Forum, which brings together Government, public service trade union leaders and employers to work jointly on workforce issues that impact on public services. The Forum promotes more active involvement of trade unions and staff in service delivery and improvement. Active engagement between employees, employers and the public is crucial to bringing innovation and creativity to designing services for the future.
In 2004 the Forum commissioned a study to understand how public service organisations were doing in involving and engaging trade unions and staff in service improvement and change at a local level. This Audit of trade union and staff engagement in reform showcased examples of organisations that are involving the workforce to deliver change, where engagement is making a real difference to service delivery.
